Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Warranty

  • Our group of specialists will do their best to respond to your service inquiries within less than 1 hour. If, however, the difficulty you have come across demands the assistance of our Admin =Team,= we’ll address the ticket to the technician on duty and will post a note to inform you.

  • Top quality support service
  • Professional Client Assistance Service

  • Our customer assistance Department is going to be working for you 24x7x365 to to handle all assistance inquiry tickets that you send. We offer technical assistance for the software that are pre–installed on your web server. These include our in–house designed Site Control Panel, the preferred OS and the server management panel (with regards to the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Site Control Panel that will come for free in your virtual server, you can easily find a practical Help section, incorporating everything you should be informed on when controlling your web–sites and software. We have introduced a wide range of how–to articles and reviews and video guides that demonstrate the essential website maintenance duties in an easy to read manner.