1 hour ticket response

We are specialized in delivering a swift and appropriate answer to each customer support ticket posted by a customer. Our seasoned customer service team representatives will review your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average ticket response time has proven to be twenty minutes.

A Topflight Help Desk Support Service

We’ve got a team of web hosting support engineers who are prepared to answer all your queries anytime you need help. The majority of our tech support team representatives have several years of experience in the shared website hosting services arena, which means that you can constantly rely on prompt and in–depth answers to your questions.

An Easy–to–Navigate Help Center

In the Site Control Panel you can find an intuitive Help section where you can get quick suggestions on how you can use our hosting services. You can find the answers to your queries in the F.A.Q. database, see more information in the web hosting account management articles or check out our how–to video tutorials.