An Easy–to–Navigate Help Section

The Help section integrated into www’s Site Control Panel features a selection of help articles and regularly asked questions. Aimed toward solving any common problem that you may face, they are written by our support team of trained techs.

Video Tutorials

For all of you who prefer to discover how to settle a common problem by watching a tutorial video clip, we have added a collection of video tutorials to our Site Control Panel. All the video lessons are short and simple to follow. They offer you step–by–step demonstrations of various web site management actions.

A 1–Hour Ticket Response Time Guarantee

All semi–dedicated servers are backed up by a 24x7 customer support service and come with a one–hour response guarantee. Our seasoned tech support engineers will be online for you 7 days a week and will resolve any problem that you could possibly encounter within maximum 1 hour after the helpdesk ticket submission. In most instances, an answer will be given to you within twenty minutes.