A 99.9% Server Uptime

Our shared website hosting platform is based on a solid, enterprise–class hardware configuration and a strongly modified Linux distro. That’s why, irrespective of what your web site is, or how many web site visitors you’ve got, or even in case there’s a DoS assault, our machines will remain up and your web sites will stay online.

Our shared website hosting services packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains the same.

A 99.9% Network Uptime

If you want to supply an enterprise–level hosting service, you can barely count on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure a super–fast connection speed with the outside world.

And thanks to this, irrespective of which data centers you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.

A 30–Day Money–Back Guarantee

Like with every other service, if it’s your hard–earned cash at stake, you cannot feel really safe. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel content with our hosting service or in case you have to get an even more robust web hosting solution, such as a Linux VPS hosting or a Linux dedicated web hosting – we will give you a full refund, without concealed costs or repayment taxes.

24/7 Technical Support

We have punctiliously selected each single member of our 24x7 support team to make certain that we can offer you the best client support you can possibly get. Each of our technical support engineers has several years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Moreover, they’re available 24/7 – you’ll be able to touch base with them at any moment and they’ll respond to you as soon as possible.

Their average support ticket response time is just twenty minutes, whereas with other hosting firms you have to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your questions will be responded to in under sixty minutes.