Website Migration
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Q: Why do I need to transfer my site? What does website migration consist of?
A: The website migration service that our company is offering is free of cost (within a certain limit). We will move your site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can result in lost data and unnecessary downtime. That is why we will perform all that for you at no cost!We have seasoned administrators whose primary task is to ensure that your site performs exactly as it did on your old hosting platform. The administrators are experts in transferring custom–made sites, as well as sites that are based on popular apps like Joomla™ and WordPress.
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Q: How long will it take for my site to be moved over to your platform?
A: We try to perform all web site migrations as fast as possible. Nevertheless, we don’t have a set time frame for web site migrations. There are certain facets that you need to consider – the mere size of your site and the workload of our web site migration team, etc. We always strive to perform each migration in under 48 hours. With smaller–sized web sites, our staff usually manages to finish in less than 24 hours.
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Q: What info will I have to give to your Website Migration Department?
A: We’ll require the login details for your current web hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We’re committed to safeguarding the safety of the private details gathered from the clients. To achieve that, we use technical safety measures in order to prevent the loss, the misuse, the modification or the unlawful disclosure of the personal information under our control. The measures include, but are not limited to: physical, digital and managerial operations to protect and secure the data that we acquire online. When we ask customers to present financial information (for example, a debit card number), this info is shielded using the Secure Sockets Layer (SSL) encryption method.
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Q: Will there be any downtime for my web site?
A: Your website will continue to work exactly like it did before with your former web hosting provider. When we are done with the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If it is working correctly, all you will have to do is change the name server resource records for your domain name. Your website will be transferred to us without any downtime.
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Q: Will my old web hosting provider have to do anything?
A: Nope. Aside from your login credentials for the Control Panel, we don’t need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the migration either.
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Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Basically, if we can access your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.